↓ Short Mail blog

Plain-English guides for shorter business email.

Public-safe articles for Australian owner-led businesses thinking about shorter .au email addresses, forwarding, cards, signage and phone-spelling friction.

Dentist email address

Dentist email address examples for bookings, recalls and lab work

Practical dentist email address examples for Australian dental practices handling new patient enquiries, appointment changes, recall reminders, specialist referrals, dental lab orders and invoices.

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Pool service email address

Pool service email address examples for bookings, quotes and invoices

Practical pool service email address examples for Australian pool cleaning, maintenance and repair businesses handling regular service bookings, repair quotes, property manager work orders and invoices.

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Glazier email address

Glazier email address examples for quotes, repairs and invoices

Practical glazier email address examples for Australian glass businesses handling shower screen and splashback quotes, broken glass repairs, insurance and builder work, and invoices.

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Locksmith email address

Locksmith email address examples for quotes, rekeys and invoices

Practical locksmith email address examples for Australian locksmith businesses handling rekey quotes, lock upgrades, property manager work orders, commercial key systems and invoices.

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Email address with accented characters

Can a business email address contain accented characters?

Accented / non-ASCII characters are a poor choice in a public business email address. Learn why diacritics break many forms and CRMs, what to use instead, and how to test before publishing.

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Email address with consecutive dots

Can a business email address contain consecutive dots?

Consecutive dots (two periods in a row) are a poor choice in a public business email address. Learn why .. breaks many validators, how forms reject them, what to use instead, and how to test before publishing.

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Email address with angle brackets

Can a business email address contain angle brackets?

Angle brackets are a poor choice in a public business email address. Learn why < and > conflict with display-name syntax, how forms and CRMs reject them, what to use instead, and how to test before publishing.

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Email address with emoji

Can a business email address contain an emoji?

An emoji is a poor choice in a public business email address. Learn why emojis are hard to say, type and print, how forms and CRMs reject them, what to use instead, and how to test before publishing.

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Email address with backtick

Can a business email address contain a backtick?

A backtick is a poor choice in a public business email address. Learn why the character is awkward to say, type and print, how forms and CRMs often reject it, what to use instead, and how to test before publishing.

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Email address with quotes

Can a business email address contain quotation marks?

Quotation marks are a poor choice in a public business email address. Learn how quoted-string syntax works, why customers and forms struggle with quotes, what to use instead, and how to test before publishing.

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Email address with pipe

Can a business email address contain a pipe?

A pipe or vertical bar (|) is a poor choice for a public business email address even though it is technically allowed. Learn why it breaks the workflow, what to use instead, and how to test before publishing.

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Email address with equals sign

Can a business email address contain an equals sign?

An equals sign (=) is a poor choice for a public business email address even though it is technically allowed. Learn why it breaks the workflow, what to use instead, and how to test before publishing.

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Email address with caret

Can a business email address contain a caret?

A caret (^) is a poor choice for a public business email address even though it is technically allowed. Learn why it breaks the workflow, what to use instead, and how to test before publishing.

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Email address with dollar sign

Can a business email address contain a dollar sign?

A dollar sign ($) is a poor choice for a public business email address even though it is technically allowed. Learn why it breaks the workflow, what to use instead, and how to test before publishing.

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Email address with tilde

Can a business email address contain a tilde?

A tilde (~) is a poor choice for a public business email address even though it is technically allowed. Learn why tildes break the workflow, what to use instead, and how to test before publishing.

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Email address with percent

Can a business email address contain a percent sign?

A percent sign (%) is not practical for a normal public business email address. Learn why percent signs break the workflow, what to use instead, and how to test before publishing.

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Email address with backslash

Can a business email address contain a backslash?

A backslash is not practical (and not valid in the normal unquoted local part) for a public business email address. Learn why backslashes break the workflow, what to use instead, and how to test before publishing.

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Email address with slash

Can a business email address contain a slash?

A forward slash is not practical (and not valid in the normal unquoted local part) for a public business email address. Learn why slashes break the workflow, what to use instead, and how to test before publishing.

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Email address with colon

Can a business email address contain a colon?

A colon is not practical (and not valid in the normal unquoted local part) for a public business email address. Learn why colons break the workflow, what to use instead, and how to test before publishing.

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Email address with semicolon

Can a business email address contain a semicolon?

A semicolon is not practical (and not valid in the normal unquoted local part) for a public business email address. Learn why semicolons break the workflow, what to use instead, and how to test before publishing.

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Email address with comma

Can a business email address contain a comma?

A comma is not practical (and not valid in the normal unquoted local part) for a public business email address. Learn why commas break the workflow, what to use instead, and how to test before publishing.

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Email address with curly braces

Can a business email address contain curly braces?

Curly braces { } are not practical in a normal business email address. Learn why they break the workflow, what to use instead, and how to test before publishing.

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Email address with square brackets

Can a business email address contain square brackets?

Square brackets [ ] are not practical in a normal business email address. Learn why they break the workflow, what to use instead, and how to test before publishing.

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Email address with parentheses

Can a business email address contain parentheses?

Parentheses ( ) are not practical in a normal business email address. Learn why parentheses break the workflow, what to use instead, and how to test before publishing.

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Email address with an asterisk

Can a business email address contain an asterisk?

An asterisk (*) is not practical in a normal business email address. Learn why asterisks break the workflow, what to use instead, and how to test before publishing.

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Email address with a question mark

Can a business email address contain a question mark?

A question mark (?) is not practical in a normal business email address. Learn why question marks break the workflow, what to use instead, and how to test before publishing.

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Email address with an exclamation mark

Can a business email address contain an exclamation mark?

An exclamation mark (!) is not practical in a normal business email address. Learn why exclamation marks break the workflow, what to use instead, and how to test before publishing.

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Email address with a hash

Can a business email address contain a hash?

A hash (#) is not practical in a normal business email address. Learn why hashes break the workflow, what to use instead, and how to test before publishing.

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Email address with a period

Should you use a period in a business email address?

A period (dot) is commonly allowed in email addresses. Learn when it helps, phone and typing friction, and when simple role addresses may be clearer.

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Email address with an ampersand

Can a business email address contain an ampersand?

An ampersand is not practical in a normal business email address. Learn why ampersands break the workflow, what to use instead, and how to test before publishing.

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Email address with a space

Can a business email address contain a space?

A space is not practical in a normal business email address. Learn why spaces break the workflow, what to use instead, and how to test before publishing.

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Email address with an underscore

Can a business email address contain an underscore?

An underscore may be valid before @, but not in a normal email domain. Learn where it can appear and how to test a business address before publishing it.

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Business email display names

What should your business email display name be?

Choose a clear business email display name, understand what it does not control, and test how it appears before using it with customers.

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Email address with an apostrophe

Can a business email address contain an apostrophe?

An apostrophe can be valid before @, but provider and form support varies. Learn how to choose and test a practical public business email address.

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Email address with a plus sign

Can a business email address contain a plus sign?

Learn when a plus sign may work in a business email address, where it can fail, and why customer-facing addresses should usually stay simple.

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Email address capital letters

Do capital letters matter in a business email address?

Learn whether capital letters change an email address, how domains and local parts differ, and how to publish and test a business address.

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Jobs email address examples

Jobs email address examples for Australian trades

See when jobs@ is clearer than quotes@ or bookings@, how to own the inbox for work already underway, and what you should test before publishing.

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Original sender visibility

Does forwarding an email show the original sender?

See what an original sender and destination inbox may show when email is forwarded, why the method matters, and how to test your exact route safely.

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Email forwarding troubleshooting

Email forwarding not working? Check these 7 things

Email forwarding not working? Check the address, destination inbox, filters, rules and attachments with this provider-neutral 7-step checklist.

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Business email spam checks

Why is my business email going to spam?

A practical checklist for Australian small businesses when genuine emails land in recipients’ spam folders, covering testing, authentication and provider support.

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Named or role email address?

Should your business email have your name in it?

Should your business email use your name or a role such as quotes@? Compare both options for an Australian small business and learn when to use each.

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How many business email addresses?

How many email addresses should a small business have?

Start with the smallest useful set of business email addresses, then use this practical test to decide when quotes@, bookings@ or accounts@ earns a place.

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Business email domain

What is an email domain for business?

Learn what an email domain is, why it matters for Australian small businesses, and when a shorter .au address can make email easier to say and print.

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